Zomato uses ‘Karma’ system to resolve delivery disputes: Goyal
BENGALURU: Zomato founder and group CEO Deepinder Goyal said the company terminates around 5,000 delivery partners every month, pushing back against claims of arbitrary firings and unsafe delivery practices. He framed the figure as routine enforcement within a large, high-churn gig workforce rather than punitive mass action. Speaking on a podcast with entrepreneur and creator…